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BEALBY AND JONES PRIVACY POLICY 

At Bealby and Jones Dental Practice takes great care to protect the personal data we hold for you in line with the requirements of the General Data Protection Register (GDPR) and the Data Protection Act 2018.

The purpose of collecting and storing data is to ensure we can:

  • Provide, appropriate, safe and effective dental care, treatment and advice for you.

  • Fulfil any contracts we hold in relation to your care.

  • For business administration of your care.

Bealby and Jones Dental Practice is registered with the Information Commissioner’s Office, Registration Number ZB155553. 

 

Personal data held for our patients 

 

The personal data we process (processing incudes obtaining the information, using it, storing it, securing it, disclosing it and destroying it) for you includes: 

  • Name, address and date of birth

  • Unique identification number

  • Next of kin 

  • Email Address

  • Phone Numbers 

  • GP Contact Details 

  • Medical History 

  • Dental Care Records 

  • Photographs 

  • Family Group

  • Payment Plan Details 

  • Financial Information 

  • Credit Card Receipts 

  • Correspondence 

  • Details of any Complaints Recieved 

 

We keep an inventory of personal data we hold on our patients and this is available on request. 

 

We obtain your information directly from you: 

  • Your contact with us by telephone, post or email 

  • Filling in forms within the practice or via the website 

 

We may gain information indirectly from you. This includes via technology and our website, or through online adverts. We collect and use technical data automatically about your equipment, browsing actions and patterns. We collect and use this personal data by using cookies and other similar technology. 

 

We may occasionally obtain information from others: 

  • If you are under the age of 18

  • If you have a power of attorney 

 

Data Protection Contact 

 

All individuals who have personal data held by them have a right to complain. All complaints concerning personal data should be made in person or in writing as per our complaints policy. 

 

If you have any questions about this privacy notice, or how we collect and use tour personal information, you can contact our Data Protection Officer, Ciara Dodd, at ciara.doddbealbyandjones@gmail.co.uk

 

You can also contact the Information Commisioner’s Office (ICO). For more information please see the link below: 

https://ico.org.uk

 

Disclosure to third parties 

 

The information we collect, and store will not be disclosed to anyone who doesnt need to see it. 

 

We will share your personal information with third parties when required by law or to enable us to deliver a service to you or where w have another legitimate reason to do so. Third parties we may share your personal information with may include: 

  • Regulatory authorities such as the General Dental Council or the Care Quality Comission 

  • NHS Local Authorities 

  • Dental payment plan administrators 

  • Insurance companies 

  • Loss assessors 

  • Fraud prevention agencies 

  • In the event of a possible sale of the practice at some time in the future 

 

We may also share personal information where we consider it to be in a patient’s best interest or if we have reason to believe an individual may be at risk of harm or abuse. 

 

Any sensitive personal information relating to our patient’s is only used to provide dental care for the individual. It is never shared for research purposes or any non-clinical need. The National Opt-out policy introduced in March 2020, is not operated at our practice on this basis. 

 

Personal Privacy Rights 

 

Under the General Data Protection Regulation (GDPR) and the Data Protection Act 2018, you have the following personal privacy rights in relation to the information we hold about you: 

  • Access to and copies of your records 

  • Have inaccuracies deleted 

  • Have information about you erased. This should be seein in light of the need to keep records about your dental care in case you have any problems in the future

  • Object to direct marketing 

  • Restrict to processing of your information, including automated decision-making 

  • Take your data to another dental practice or anywhere else 

 

Patients who wish to have inaccuracies deleted or to have information erased must speak to the dentists who provided or provides their care. 

 

Access to your information 

 

By law you have the right to ask for your information. If you would like access please contact our reception, who will be able to advise you on the next steps. 

 

Keeping your information safe

 

Your personal information deserves the greates protection and security. We have put in place the appropriate security measures to prevent it from being lost, used or accessed in an unauthorised way. 

 

Marketing 

 

We obtain specific, unambiguous opt in consent from all patients to whom we send direct marketing information. Marketing can be in the form of SMS, email, post, and social media. 

 

For a new patient, we obtain opt-in consent from for referrals to doctors and other healthcare providers. For any existing patient, we ask the patient for consent when they attend for their recall or for treatment. 

 

Patients who have given any opt-in consent have a right to withdraw their consent at any time. Patients are advised of their right to withdraw their consent for anything they wish to withdraw from in our privacy notice. 

 

Your credit or debit card information 

 

If you use credit or debit care, we pass your card details securely to our payment-processing partner as part of the payment process. We do this in accordance with the Payment Card Industry Security Standard, and do not store the details on our database. 

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